Palazzo Realty Inc

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Address:
3700 East 7th Street, Long Beach, CA 90804
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Website:
palazzorealtyinc.com

Phone number:
+1 562-433-8994

Categories:
Establishment   Finance   Real estate agency  

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Reviews about Palazzo Realty Inc

• Katherine Murrin

  Jan, 19 2018
  ★ ☆ ☆ ☆ ☆
  I cannot even begin how terrible this company is. Things really got bad when I had a bed bug infestation. I reported this because I had to by law. Eppie was only concerned about the host of the problem, which is odd because California Code 1941 makes it very clear that landlords are required to make a place habitable and they are responsible. In addition, they do not own the building and it does not come out of their pockets. The owner of the building is an extremely wealthy Executive Vice President for BJ’s Brewhouse. I found this out from the previous owner, who I was on excellent terms with, and by visiting the Assessor’s Office in Signal Hill because ownership is a public record. So my point is I do not think the owner of the building is hurting for money and I am sure he would prefer to avoid potential liabilities stemming from not paying for fumigation. And regardless, it is impossible to know where hosts of pest problems begin in multi-unit buildings. You could easily get them from the laundry room. Plus, previous tenants had complained about them. Long Beach Code Enforcement confirmed with me that the law holds landlords responsible. Nonetheless, Eppie stated it was my fault and told me I would have to pay for them if I were to get rid of them. She even lied about the pest guy inspecting neighboring units. I found this out by asking my neighbor and confirming with pest guy. I was sent an invoice and information about contacting the pest control service that they used. The contact information was not correct and I was unable to reach the pest control service, which I have email evidence of. I contacted Palazzo for over a week and they ignored my emails. This stressed me out because I was preparing for a two week business trip and wanted the problem resolved. I feel that they were doing this on purpose out of retaliation because they were angry that I reported them to code enforcement and officially called them out for lack of an on-site manager. Eppie had the audacity to later say that there was always a manager and I somehow did not know. Despite the fact that a previous email admits there was no manager to the anonymous email address. Eppie then started leaving harassing notes on my door and making threats if the bed bug population spread that I would be held responsible. I had to go on a business trip and she was purposely leaving these notes on my door when she knew I was not physically present and I had told her to only communicate with me via email. She also left a notice to enter my unit and did not include a specific reason. Again, she did this when she knew I would not be able to be physically present and I had to send my elderly father. I have no idea why they did this when I had been trying to communicate with them for two weeks to address the bed bug issue and even agreed to pay for it to be resolved as I would later take them to court. In the end, for whatever reason they decided to pay for it which remember they were ALWAYS legally responsible to do. I had a very real fear they would enter my unit and destroy or steal things out of retaliation. My neighbor kept an eye on things, but it was very stressful. This company is dangerous and I would report them to any governmental agency and contact Hosing LB if they start harassing you or blame you for things that they are responsible for.

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